Read the case and then follow the 3-step problem-solving approach to OB as outlined. Be sure to apply chapter concepts/models.

Read the case and then follow the 3-step problem-solving approach to OB as outlined. Be sure to apply chapter concepts/models. Please use the following headers in your initial post: Step 1: Define the problem. Step 2: Identify causes of the problem. Step 3: Make recommendations for solving the problem.
Read the case and then follow the 3-step problem-solving approach to OB as outlined. Be sure to apply chapter concepts/models. Please use the following headers in your initial post: Step 1: Define the problem. Step 2: Identify causes of the problem. Step 3: Make recommendations for solving the problem.