Customer Relationship Management
Complete the “Textbook” – Unit 2, Closing Case One (Actionly.com) Questions 2, 4, and 5 on page 229 of the text. Complete the “Textbook” – Apply Your Knowledge #7 (JetBlue on YouTube) on page 235 of the text. Both pages of text are included in the attached file. Instructor says each question typically takes one page to answer (there are 4 questions, therefore 4 pages) If any more resources are required I will do my best to get you the resources.
